Contact Our Teams

Phone: 0800 833 160 (freephone)

Email:  sehcustomerservices@seh.southend.gov.uk 

For all general telephone enquiries, our Contact Centre is open from 8:45am until 5pm Monday to Friday.

Outside of these hours, we operate an 'Out of Hours' service via the same number for the reporting of emergency repairs (something that needs to be made safe / is a danger to life) and anti-social behaviour only (you should call the police on 999 if there is an immediate threat to your life, someone else's life, or your property, or if you suspect drugs are involved).

If you need to speak to Axis about an existing repair or to change an appointment, you can call them directly on  0203 5972056 .