Resident Scrutiny Forum

Who are they?

The Resident Scrutiny Forum (RSF) is an independent group of Southend residents who scrutinise the services that South Essex Homes provides on behalf of the Council.

The RSF was formed in 2012 and was originally made up of six residents who were interviewed to ensure the candidates who were selected had the right kind of skills to scrutinise South Essex Homes’ performance and services.

On an ongoing basis the group are looking at how satisfied residents are with their housing services overall and whether South Essex Homes is meeting its targets.

Their reporting process is explained in this document:  Resident Scrutiny Forum reporting process.pdf [pdf] 198KB 

What have the RSF looked at so far?

Recent reports created by the Resident Scrutiny Forum include:

Their most recent annual reports can be downloaded here:

Sound interesting?

The RSF are looking to recruit new members to join them.

If you are a South Essex Homes resident or leaseholder and feel that you can work alongside others, are like minded and dedicated and you have some free time to spare then please contact them using the contact details below.

What areas need attention?

Do you feel there are services that South Essex Homes provides for you that could benefit from being reviewed, analysed or just looking at - to make sure those services are being delivered in the best way possible for both residents and staff?

If there are any departments or service areas you would like the RSF to look at you can, with confidence of confidentiality, contact any member of the RSF group using their details below.

Alternatively, for more information about the RSF, please get in contact by emailing or call 01702 212650.