Service Standards

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Service Standards

On this page you will find the service standards for all areas of the services that South Essex Homes delivers to you.

Our service standards are currently being reviewed so not all service areas will be represented on this page currently. Please keep your eyes peeled as we will continue to add more service standards here once they become available...

  1. image-loud neighbour.png
    Anti Social Behaviour and Hate Crime/Incident Service Standard
  2. image-money.png
    Specialist Income Management Service Standard
  3. image-southend city.png
    Customer Care Service Standard
  4. image-Choir June 2024.jpg
    Resident Engagement Service Standard
  5. image-Cecil Court 1.jpg
    Your Tenancy Service Standard
  6. image-building and palm trees landscape.jpg
    Sheltered Housing and Careline Service Standard
  7. image-boiler check
    Repairs Service Standard
  8. image-cleaner.png
    Estate Services Service Standard
  9. image-garages.JPG
    Renting a Garage Service Standard
  10. image-gas boiler.jpg
    Our Damp and Mould Service Standards
  11. image-Yantlet door before and after image.jpg
    Planned Works Service Standard
  12. image-counselling.png
    Housing Support Services Service Standard
  13. image-ict .png
    Complaints Service Standard

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This contains links to some pages with useful information for residents
  1. Health and safety
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