We are aware of an ongoing issue with the lift at Norman Harris House.  It is currently working following a temporary fix, while we await action from UK Power Network before we are able to carry out the permanent fix.

If the lift stops working in the meantime, please call us on 0800 833160 to arrange a further repair.

We would like to thank you for your patience and apologise for any inconvenience caused. 

Norman Harris House

Welcome to our information page for residents of Norman Harris House. Below you will find a selection of information specific to your block.

If you would like to provide your feedback on the form below, this will help us to make sure this page works best for you and your neighbours.

Feedback Form

Your Contacts at SEH - East 3 Patch

Tenancy 

  • The Tenancy Services Officer currently assigned to look after the East 3 patch is Sandra Skeggs. 
  • You can email them on sandraskeggs@seh.southend.gov.uk 
  • Or call them on: 0800 833160 

 

Housing Support 

There are several Housing Support Officers covering this patch, who can provide support as explained on our Support with your Tenancy webpage.  Please contact the team by: 

 

Resident Engagement 

Your Resident Engagement Officer is Charisse Chukwurah.

If you would like to contact the Resident Engagement team about any upcoming events or any ideas you have to improve your community, please send them an email on residentengagement@seh.southend.gov.uk  

If you want to join the Resident Advisory Panel please complete the online form or contact Sue Rickard by calling 0800 833160. 

Your Bin Collection Days

Find out your collection days by using Southend Council's new Waste App: Resident recycling and waste bin app - Southend-on-Sea City Council

If you cannot access the app you can call their customer services team on 01702 215006 for this information.

In 2025 we had a fire in the bin room of one of our high rise blocks, which may have been caused by a lit cigarette or other flammable item such as lithium batteries being disposed of down the bin chute. 

Please be extremely careful when disposing of household waste. Items that could cause a fire such as cigarettes, matches, batteries, especially lithium-ion batteries, must not be put with household waste and never down bin chutes.

Norman Harris House Estate Inspection

Inspected on:

29th May 2025

Inspection carried out by:

Sandra Skeggs - Tenancy Services Officer, Clive Schwarz - Surveyor


Outcome of inspection: 

Caretaking:

  • No issues.

Repairs:

  • Leak from exterior wall of flat 4 Investigation carried out whilst onsite, could not locate. Clive to investigate further and raise repair.
  • Wall located outside of communal laundry room has 3 large cracks, Clive to raise repair to renew wall.
  • Communal garden fence panel to be secured, Clive to raise repair.
  • Exit door to communal car park has a hole in the brick work, Clive to raise repair.


Tenancy:

  • Two properties front doors are a different colour to all other properties, Sandra to investigate and take action according to her findings.

 

Date of next inspection:

To be arranged.