You May Receive a Call from Us About Your Experience
We have recently started using a system called Voicescape to carry out resident satisfaction surveys. This helps us gather feedback quickly and easily so we can better understand your experience of our services and identify where improvements are needed.
Our first surveys will focus on residents who have recently reported anti-social behaviour (ASB) to us.
What to expect
- Calls from Voicescape will come from 01702 938367
- Calls from this number are safe and trusted
- When you answer, you will hear an automated message inviting you to take part in a short survey
- Your feedback is important and will help us improve the services we provide
We want you to feel confident and reassured when we contact you. If you are ever unsure about a call claiming to be from us, please contact us directly on 0800 833 160 for confirmation.
Thank you for taking the time to share your views and help us improve our services for all residents.