Don’t struggle alone
We're Here to Support You:
Struggling to pay your rent? Worried about budgeting, benefits, or other financial concerns? Our Specialist Income Management & Tenancy & Support Services teams are here to help. Our goal is to provide you with the support you need to overcome financial challenges and sustain your tenancy.
Whether you need advice on managing your budget, guidance on benefits, or help navigating financial difficulties, we’re just a call away. Our teams work together to assist residents in any way we can, which may include referrals to your Housing Support Officer (HSO), Citizens Advice Service (CAS), or other internal and external agencies to connect you with the right assistance.
Could You Be Eligible for Additional Support?
You might qualify for grants or funding to ease financial pressures. These resources can provide much-needed relief during difficult times, and our teams are here to help identify the support you may be eligible for.
One recent success story involved a resident who wasn’t claiming the benefits they were entitled to. Thanks to a referral to our Housing Support Services team, their HSO reached out, assisted with the necessary forms, and helped the resident claim housing benefit. The result? A remarkable backdated payment totalling £27,235.10!
This life-changing outcome demonstrates the value of seeking support and the positive difference it can make.
Contact Us
If you’re worried about paying your rent or facing financial difficulties, please don’t hesitate to reach out. We’re here to offer a helping hand and guide you toward the support you need. Together, we can work to ensure your financial stability and help you sustain your tenancy.
Contact us today and take the first step toward resolving your financial concerns. We’re here to help!
You can contact us via Customer Services on 0800 833 160 or at sehcustomerservices@seh.southend.gov.uk who will allocate your enquiry to the appropriate team