Grampian Information Page

Welcome to our information page for residents of Grampian. Below you will find a selection of information specific to your block.

If you would like to provide your feedback on the form below, this will help us to make sure this page works best for you and your neighbours.

Feedback Form

Your Contacts at SEH - West 3 Patch

Tenancy 

  • The Tenancy Services Officer currently assigned to look after the West 3 patch is Emma Saville. 
  • You can email them on emmasaville@seh.southend.gov.uk 
  • Or call them on: 0800 833160 

 

Housing Support 

There are several Housing Support Officers covering this patch, who can provide support as explained on our Support with your Tenancy webpage.  Please contact the team by: 

 

Resident Engagement 

Your Resident Engagement Officer is Phoebe Baker.   

If you would like to contact the Resident Engagement team about any upcoming events or any ideas you have to improve your community, please send them an email on residentengagement@seh.southend.gov.uk  

If you want to join the Resident Advisory Panel please complete the online form or contact Sue Rickard by calling 0800 833160. 

Grampian building information

Download the latest fire safety assessment report:  Fire Risk Assessment Grampian [pdf] 360KB

You can find out about your bin collection days by using Southend Council's Waste App, but if you cannot access the app you can call their customer services team on 01702 215006 for this information 

Take care when using bins 

In 2025 we had a fire in the bin room of one of our high rise blocks, which may have been caused by a lit cigarette or other flammable item such as lithium batteries being disposed of down the bin chute. Please be extremely careful when disposing of household waste. Items that could cause a fire such as cigarettes, matches, batteries, especially lithium-ion batteries, must not be put with household waste and never down bin chutes. 

Grampian Estate Inspection

Inspected on:

22nd May 2025


Inspection carried out by:

Emma Saville - Tenancy Services Officer, Tina and Peter - Estate Services, Dean Howell - Surveyor, Margaret Borton - Councillor, and Trish Wheelan - Balmoral Centre Manager

Outcome of inspection:

Caretaking/ Ground Maintenance:

  • Communal bin area - Fridge freezer has been left.
  • Communal Gardens - Bins on fences overflowing.


Repairs:

  • Rear Exit, Loose stair needs fixing.
  • Main Entrance, External lighting not working.
  • Main Entrance Lobby - Light not working.
  • 2nd Floor, Stairwell - Glass boarded and needs replacing.
  • 6th Floor, Communal Corridor - Fire door strip not coming down.
  • 8th Floor, Communal Corridor - Floor Tile missing and needs replacing beneath fire door.
  • 9th Floor, Stairwell - Glass boarded and needs replacing.
  • 11th Floor, Drying Room - Hole in wall for access to pipes.
  • 12th Floor, Stairwell - Glass boarded and needs replacing.


Tenancy:

  • Door mats in communal areas.
  • Bags of rubbish/ cardboard left in communal areas.


Other Issues

People sleeping in stairwell, asked to leave and notified security.

 

Date of next inspection:

To be arranged.