Blackdown Information Page

Welcome to our information page for residents of Blackdown. Below you will find a selection of information specific to your block.

If you would like to provide your feedback on the form below, this will help us to make sure this page works best for you and your neighbours.

Feedback Form

Your Contacts at SEH - West 3 Patch

Tenancy 

  • The Tenancy Services Officer currently assigned to look after the West 3 patch is Emma Saville. 
  • You can email them on emmasaville@seh.southend.gov.uk 
  • Or call them on: 0800 833160 

 

Housing Support 

There are several Housing Support Officers covering this patch, who can provide support as explained on our Support with your Tenancy webpage.  Please contact the team by: 

 

Resident Engagement 

The Resident Engagement Officer for your area is Ella Chingono.  

If you would like to contact the Resident Engagement team about any upcoming events or any ideas you have to improve your community, please send them an email on residentengagement@seh.southend.gov.uk  

If you want to join the Resident Advisory Panel please complete the online form or contact Sue Rickard by calling 0800 833160. 

Reporting a Problem

Building and Safety Information

Building Safety

Download the latest fire safety assessment report:  Fire Risk Assessment Blackdown [pdf] 365KB

Take care when using bins 

You can find out about your bin collection days by using Southend Council's Waste App, but if you cannot access the app you can call their customer services team on 01702 215006 for this information 

In 2025 we had a fire in the bin room of one of our high rise blocks, which may have been caused by a lit cigarette or other flammable item such as lithium batteries being disposed of down the bin chute. Please be extremely careful when disposing of household waste. Items that could cause a fire such as cigarettes, matches, batteries, especially lithium-ion batteries, must not be put with household waste and never down bin chutes. 

Blackdown Estate Inspection

Inspected on:

21st May 2026


Inspection carried out by:

Emma Saville - Tenancy Services, Wayne Medforth and Jamie Durban - Estate Services, Margaret Borton - Councillor, and a resident


Outcome of inspection:


Caretaking/ Ground Maintenance:

  • Rubbish to be removed 
    • Even Lift, cardboard boxes left
    • 10th Floor, Bin Chute Room - mattress left
    • 5th Floor, Bin Chute Room - black sack left
    • External Bin Area - Litter pick required
    • Trees, enclosed patio - rubbish left


Repairs:

  • 1st Floor, Floor tiles lifting
  • 2nd Floor, Stairwell sign - graffitied
  • 3rd Floor, Drying Room - washing lines missing
  • 4th Floor, Floor tile missing.
  • 4th Floor, Bin Chute Room - light not working
  • 5th Floor, Stairwell glass to be made good
  • 6th Floor, Light constantly flashing
  • 7th Floor, Stairwell sign -  graffitied
  • 8th Floor, Floor tile missing
  • 8th Floor, Bin Chute hole needs filling
  • 8th Floor, Stairwell door scratched
  • 8th Floor - Wire trunking in communal corridors damaged or not secure
  • 10th Floor, Stairwell sign - graffitied


Tenancy:

  • Doormats and wreath in communal corridor
  • CCTV/ SMART doorbells in communal corridor
  • Doors dirty or stickers