Adams Elm House

Welcome to our information page for residents of Adams Elm House. Below you will find a selection of information specific to your block.

If you would like to provide your feedback on the form below, this will help us to make sure this page works best for you and your neighbours.

Feedback Form

Your Contacts at SEH - West 2 Patch

Tenancy  

  • The Tenancy Services Officer currently assigned to look after the West 2 patch is Shelley Biggs . 
  • You can email them on shelleybiggs@seh.southend.gov.uk 
  • Or call them on: 0800 833160 

 

Housing Support  

There are several Housing Support Officers covering this patch,  who can provide support as explained on our  Support with your Tenancy webpage .   P lease  contact  the team by :  

 

Resident Engagement  

The Resident Engagement Officer for your area is Ella Chingono.  

If you would like to contact the Resident Engagement team about any upcoming events or any ideas you have to improve your community, please send them an email on residentengagement@seh.southend.gov.uk  

If you want to join the  Resident Advisory  Panel   please  complete the online form  or  contact Sue Rickard by  calling  0800 833160 .  

Reporting a Problem

Your Bin Collection Days

Find out your collection days by using Southend Council's new Waste App: Resident recycling and waste bin app - Southend-on-Sea City Council

If you cannot access the app you can call their customer services team on 01702 215006 for this information.

In 2025 we had a fire in the bin room of one of our high rise blocks, which may have been caused by a lit cigarette or other flammable item such as lithium batteries being disposed of down the bin chute. 

Please be extremely careful when disposing of household waste. Items that could cause a fire such as cigarettes, matches, batteries, especially lithium-ion batteries, must not be put with household waste and never down bin chutes.

Adams Elm House Estate Inspection

Inspected on:

9th September 2026

Inspection carried out by:

Shelley Biggs - Tenancy Services Officer, Jamie Durban, Estate Services Chargehand.

Outcome of inspection:

Caretaking:

  • Clean needed in stairwells & bin room
  • Ambulance bay painted lines faded - Cars using this as an excuse to park there.
  • Carpets need cleaning throughout building and chairs in communal lounge

All raised to Jamie.

Repairs:

  • Back railing by exit door, tenants advised still not been painted yellow like the others.
  • Air con by office and above flooring not working
  • Update wanted on leak by back entrance door, bucket still there, is a trip hazard.
  • Update wanted on communal hallway ceiling which is damaged.
  • Guttering still hasn't been cleared. Also blockage in guttering by rear entrance.
  • Heating on continuously on top floor
  • Update wanted on bin room door, too difficult for tenants to open
  • Skylight near flat 31, water is pouring in when it rains.
  • Careline emergency cord cannot be reached by residents in bin room

Tenancy:

  • No issues at time of inspection