Thinking About Moving? Here's What You Need to Know

We understand that your housing needs can change over time. Whether your family is growing, you're looking to downsize, or your current home no longer suits your health or lifestyle, there are options available, but it's important to follow the right process.
While South Essex Homes manages your tenancy, Southend-on-Sea City Council is responsible for the housing register and all applications for social housing. If you're thinking about moving, you'll need to apply on the Southend On the Move website.
Here's what you need to know if you're considering a move.
Can I Apply for a Move?
You may be eligible to apply for a move if:
- You are over 16
- You have an eligible immigration status
- You have a housing need, such as:
- Overcrowding (not enough bedrooms for your household)
- Under-occupying (you have more bedrooms than you need and want to downsize)
- Medical or welfare needs that make your current home unsuitable
- You do not have:
- Excessive rent arrears or property-related debt
- A history of persistent anti-social behaviour
- Income, savings, or assets that would allow you to resolve your housing needs privately
Even if you qualify, please be aware that demand far exceeds supply, and many applicants do not receive offers due to the limited number of available homes.
How Do I Apply?
Start with a quick check - Use the 30-second form found on the Southend Council website to see if applying is right for you: www.southend.gov.uk/applying-council-housing
Register online - Click the 'Register' tab on the On the Move site: www.southend-on-the-move.org.uk
Complete the full application - This takes about 20 minutes and requires supporting documents.
Consider a Mutual Exchange
If you're already a council tenant and want to move, you could swap homes with another tenant through a mutual exchange using Homeswapper. You can find out more about using Homeswapper here: Mutual Exchange | South Essex Homes
Need Help with Your Application?
Housing Support Officers are here to help residents if you need support completing your application, navigating the process, or applying for a mutual exchange.
Don't hesitate to reach out if you need guidance:
- Phone: 0800 833 160
- Email: housingsupport@seh.southend.gov.uk