The Hidden Strengths of Neurodiversity

One of our Housing Support Officers, Angela, has been very open about her neurodiversity journey with both staff and residents. We sat down and asked her a few questions for this article, for anyone out there struggling or new to the world of neurodiversity.

Let's start with learning a little about your journey with ADHD and dyslexia.

My journey with neurodiversity has been complex. I never fitted in from a young age and always felt like I was missing something that everyone else knew, so I would try and hide my feelings. I wanted to fit in, and this need to please led to being a victim of bullying which followed me into adulthood where I experienced coercive behaviour.

I first discovered I was dyslexic in high school although they didn't call it that back then. I was fortunate to have a brilliant teacher and encouraging parents, and I was put into a small remedial class for English and Maths. I have since found out that I have mild dyscalculia too, so things were challenging.

At 58, I went through a dark period and experienced burnout. I found myself attributing my struggles to age, personal loss, and life pressures. I kept pushing through until I simply couldn't anymore, which led to a public meltdown in front of my colleagues, who were supportive. I took time out to decompress and started therapy. During those sessions, my therapist suggested the possibility of ADHD, which was something I hadn't considered. I learned that 'masking' is a huge part of what we do and I realised I had been doing that all my life.

My husband says I have a butterfly mind and that is the best analogy. I also like to think of myself as having a practical mind, I'm always searching for solutions and tools to help. It can be overwhelming and frustrating at times, but I'm learning what works best for me.

What strengths do ADHD and Dyslexia bring to your role?

ADHD and dyslexia have shaped the way I approach my work in positive ways. These conditions have helped me become a creative problem-solver, always ready to think outside the box and find solutions to challenges.

Empathy is another strength that stands out. I find myself at ease when relating to others and whilst everyone's journey is personal to them, I seem to understand their experiences, which helps me build trust. Residents comment on my honesty, insight, helpfulness, and kindness, qualities that I believe are enhanced by my neurodivergent perspective.

Overall, ADHD and dyslexia have caused a lot of issues and being diagnosed late in life I have grieved what my life might have been with better help and understanding, but it has encouraged me to embrace creativity, empathy, and resilience in my role, making me a more effective and compassionate Housing Support Officer.

What challenges have you faced at work because of ADHD or dyslexia, and how have you overcome them?

One of the biggest challenges I've faced is my own self-doubt. Processing and retaining detailed written information quickly can be tough, it often takes me longer to absorb everything. This can sometimes be frustrating for others, especially when I need to ask the same question more than once, particularly when learning a new process. But eventually, the penny drops, and I find a way that works for me.

Using checklists and asking for clarification when needed has really helped. Open communication with colleagues has made a real difference too, their patience and understanding are greatly appreciated. With their support, I'm able to keep finding strategies that work best for me.

You've done work with residents around neurodiversity; can you tell me about that project?

Many of the families I work with are living with neurodiversity, and in today's world, where resources and finances are often stretched, it can feel like an uphill battle. I noticed that while parents were working hard for their families, they often didn't have much support themselves and sometimes neglected their own wellbeing.

The project began when I got involved with four mums who were facing tenancy issues. Through our conversations, I realised each parent had a wealth of experience navigating systems, financial challenges, and the broader world of neurodivergence. Wanting to build on this, I reached out to our resident engagement team. We started with a small meeting, and residents suggested creating a WhatsApp group. This group has since grown into a small community where they can share experiences and information and talk about frustrations.

What feedback have you had from residents?

Residents have expressed genuine appreciation. One of the first things many say is, Thank you for listening, you really seem to try to understand . What stands out is their gratitude for our persistence, they appreciate that we haven't given up and that we truly understand. This journey is just beginning, and for it to succeed, it needs to be shaped by the residents themselves. I'm excited to see how it develops as we move forward together.

If you are interested in learning more about this group, or if you have any ideas, please get in touch with the Resident Engagement team on residentengagement@seh.southend.gov.uk

Why does raising awareness about neurodiversity matter to you?

Raising awareness about neurodiversity helps everyone feel included and valued, no matter how their minds work. When we talk openly about neurodivergence, we break down stereotypes and build a more supportive, understanding community for all. This is essential for our future.

Let's get back to a community-minded approach. As my nan used to say, it takes a village to raise a child. We've become less tolerant and more isolated as a society, but by raising awareness and embracing neurodiversity, we can create a kinder, more inclusive world for everyone.

Is there a misconception about ADHD or dyslexia you'd like to clear up?

Many people think it's just being inattentive or having trouble with reading and writing, but that's far from the whole story. Growing up, neurodivergence wasn't widely understood and labels like slow, lazy, or talks too much appeared in my school reports. But these labels miss the strengths that neurodivergent people have.

The real challenge isn't the condition itself, but how society expects everyone to fit into a box.

Everyone's mind works differently, and that's something to celebrate!

Angela's Advice

Question things and advocate for yourself. It's natural to feel awkward or worry about being judged, but don't hesitate to ask for adjustments that will help you thrive.
Focus on your strengths. Your unique perspective is a real asset.
Show yourself the same kindness you offer others. Connecting with people who share similar experiences can be incredibly empowering.
Remember, systems aren't always perfect. Sometimes, the support structures in place don't work as well as they should. Don't be discouraged, keep seeking out what helps you.
Educate those around you by being your true self. Unmasking and showing your authentic self can help others understand and support you better.
Offer solutions, even if they don't always work. If you never try, you'll never know what's possible.
Don't dwell on others' reactions. It's easy to ruminate over someone's response, but most people move on quickly. Be gentle with yourself.

I would love to see a society where we don't need a label to be productive and valued, but sometimes in today's world it is the only way to be able to find the help you need to move forward.

Above all, remember you bring value, creativity, and resilience to whatever you do. Celebrate your differences - they're your strengths!