Cecil Court Information Page

Your Resident Engagement Officer is Phoebe Baker.

If you would like to contact the Resident Engagement team about any upcoming events or any ideas your have to improve your community, please send them an email on residentengagement@seh.southend.gov.uk 

The Resident Advisory Panel (RAP) is a valuable option for residents who prefer to participate in a less formal way. RAP is a database of residents who are willing to share their opinions on various issues. As a member, you might be contacted to:

• Complete short surveys via email or post.
• Provide feedback on draft policies/documents. 

Anyone can become a member of RAP and help shape the housing services they receive. 

If you are interested in joining, please click the link below and complete the form. Alternatively, if you would like a paper copy of the form, please contact Sue Rickard by phone to 0800 833 160.

Resident Advisory Panel Form

By joining RAP, you will have the opportunity to shape the housing services and contribute to improving our community. Thank you for your interest!

An example of how you could help us...

The Resident Engagement Team recently reached out to our Resident Advisory Panel (RAP) to gather their thoughts on the training opportunities provided by South Essex Homes for residents. We received an excellent response, with numerous valuable suggestions, including topics such as IT training, First Aid, learning English, Fire Safety, Recycling, and Health and Nutrition.

In response to this, we have sourced a variety of free online courses for our residents, covering many of these areas. These courses are now accessible through the South Essex Homes webpage: Resident Training | South Essex Homes

Thank you to those that took part in this survey and helped us make these updates!

Find out your collection days by using Southend Council's online directory: Collection days and recycling sack delivery dates – Southend-on-Sea City Council

We recently had a fire in the bin room of one of our high rise blocks, which may have been caused by a lit cigarette or other flammable item such as lithium batteries being disposed of down the bin chute. 

Please be extremely careful when disposing of household waste. Items that could cause a fire such as cigarettes, matches, batteries, especially lithium-ion batteries, must not be put with household waste and never down bin chutes.

Inspected on:

3rd December 2024

Inspection carried out by:

Emma Saville – Tenancy Services and Councillor Meg Davidson

Outcome of inspection:

Caretaking/ Ground Maintenance:

• Communal garden well maintained – some litter noted in shrubbery near back entrance door.
• 2nd Floor – communal corridor floor had ashes and cigarette butts by lift.
• 5th Floor – strong smell in communal corridor.
• 9th Floor, Bin chute room – Rubbish dropped on floor, needs clearing.
• 10th Floor, Bin chute room – Faeces on floor, needs clearing.

Repairs:

• Lift 2 – out of service and stuck on 2nd floor, raised via Customer Services on site.
• 11th Floor, Drying Room – Key/ lock stiff and hard to open/ close.
• 6th Floor – Door to Bin chute room, sticking on floor and hard to open.
• 8th Floor – Light out and needs repairing.
• 2nd Floor, Drying Room – Washing line missing and needs replacing.

Tenancy:

• Smart Doorbells, TSO to check improvement applications have been submitted and approved.
• Decorations in communal corridors – TSO to contact relevant tenants, needs to be removed as fire hazard.
• 8th Floor – Lift sign damaged, to be removed and replaced.

 Other Issues:

• 6th/ 10th/ 11th Floor – Fire doors in corridor propped open.
• 1st/ 5th/ 6th Floor Drying Rooms – Keys not working.

Date of next inspection: 

Tuesday 3rd June 2025 — Meet in the lift lobby at 10.30am