Issues SEH won’t investigate
The series of ASB-related articles we are issuing this week to mark ASB Awareness Week continues today with us listing some examples of conduct that do regularly get reported to us, but as standalone or irregular occurrences South Essex Homes WILL NOT consider to be ASB. This includes:
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Children playing in the street, around their home or park and not causing damage or being abusive.
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Children arguing.
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People gathering and socialising in the street, unless causing damage, being abusive or threatening.
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The riding of bikes or skateboards around the estates that we manage.
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Events in the home such as; flushing toilets, showering, cooking smells, smoking in own home, vacuuming floors, washing machine in use, babies crying or playing.
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Staring or looking at someone.
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Pets straying across garden areas.
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One off noise nuisance such as a one-off party or BBQ.
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Normal conversation heard through walls or floors.
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Noise travelling through ceilings or walls due to poor insulation or type of flooring.
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People carrying out DIY in reasonable hours (inside hours of 8am-10pm Monday to Friday and 9am-10pm on Saturdays and Sundays).
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People mowing lawns during reasonable hours of the day (inside hours of 8am-10pm Monday to Friday and 9am-10pm on Saturdays and Sundays).
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Normal vehicle noise.
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Neighbours walking around their home and across floors.
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Neighbours closing doors, cupboards, or windows.
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Parking issues, including parking across driveways.
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Civil disputes such as boundary issues.
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Certain incidents which may be considered a criminal offence, and which should be reported to and dealt with by the Police, such as burglary and theft.
Please note, however, we remain mindful that when incidents such as those listed above are repeated or especially severe, they can develop into more serious problems that can have a negative impact on the quality of life of other residents.
We therefore consider each case individually from the perspective of both the person reporting the incidents and from the point of view of the person(s) they are complaining about, so please do discuss any ongoing such issues with us for guidance on how we may be able to help you find an amicable compromise.