Carolines Close
Inspected on:
30th October 2024
Inspection carried out by:
Shelley Biggs – Tenancy Services and Tracey Williams – Tenancy Services.
Outcome of inspection: Good
Caretaking:
Grass to be cut.
Repairs:
None to report at time of inspection.
Tenancy:
None to report at time of inspection.
Cecil Court Estate Inspection
Inspected on:
3rd December 2024
Inspection carried out by:
Emma Saville – Tenancy Services and Councillor Meg Davidson
Outcome of inspection:
Caretaking/ Ground Maintenance:
- Communal garden well maintained – some litter noted in shrubbery near back entrance door.
- 2nd Floor – communal corridor floor had ashes and cigarette butts by lift.
- 5th Floor – strong smell in communal corridor.
- 9th Floor, Bin chute room – Rubbish dropped on floor, needs clearing.
- 10th Floor, Bin chute room – Faeces on floor, needs clearing.
Repairs:
- Lift 2 – out of service and stuck on 2nd floor, raised via Customer Services on site.
- 11th Floor, Drying Room – Key/ lock stiff and hard to open/ close.
- 6th Floor – Door to Bin chute room, sticking on floor and hard to open.
- 8th Floor – Light out and needs repairing.
- 2nd Floor, Drying Room – Washing line missing and needs replacing.
Tenancy:
- Smart Doorbells, TSO to check improvement applications have been submitted and approved.
- Decorations in communal corridors – TSO to contact relevant tenants, needs to be removed as fire hazard.
- 8th Floor – Lift sign damaged, to be removed and replaced.
Other Issues:
- 6th/ 10th/ 11th Floor – Fire doors in corridor propped open.
- 1st/ 5th/ 6th Floor Drying Rooms – Keys not working.
Date of next inspection:
Tuesday 3rd June 2025 — Meet in the lift lobby at 10.30am
Cedar Close
Inspected on:
15th November 2024
Inspection carried out by:
Phoebe Baker – Tenancy Officer and Dean Howell - Surveyor
Outcome of inspection:
Caretaking & Grounds Maintenance:
Communal grass areas require cutting.
Repairs:
Nothing to raise.
Tenancy:
Resident requested if a Cedar Close sign could be installed for block 18-29.
Cheddar Avenue
Inspected on:
10th December 2024
Inspection carried out by:
Jamie Cooper– Tenancy Officer – Michelle Griffith – Surveyor – Estate Services
Outcome of inspection:
Caretaking & Grounds Maintenance:
Gutters both in the Cheddar block and the 33-35 rear of Mendip Crescent block will need to be cleared out.
Repairs:
2-4 Cheddar you could see the gutter was overflowing with leaves. Michelle is trying to get a leaf cover to be put on the gutter as a preventative measure.
Tenancy:
Nothing to raise.
Chiltern Estate Inspection
Inspected on:
1st October 2024
Inspection carried out by:
Jamie Cooper with residents in attendance.
Outcome of inspection:
Caretaking:
There are some items in the hallways which will be cleaned away.
Repairs:
The front door on the ground floor doesn’t lock at the moment and is insecure. Cleaners have raised and TSO will chase.
Tenancy:
There are bulk items in some of the communal areas. Letters with be sent to residents with regards to this. There were some doormats within the communal hallways too.
Other:
No other issues raised
Date of next inspection:
Wednesday 23rd April 2025 — Meet outside Chiltern main entrance 11am
Christchurch Court
Claremont Court
Inspected on:
16th October 2024
Inspection carried out by:
Emma Saville, Tenancy Services Officer and Dean Howell, Property Surveyor
Outcome of inspection:
Caretaking / Ground Maintenance:
Grounds well maintained and bin chute clear.
Repairs:
No repairs required.
Tenancy:
Bags of rubbish in communal corridor on 2nd Floor – Block letter sent.
Other Issues:
No other issues.
Cleveland Drive
Inspected on:
5th November 2024
Inspection carried out by:
Emma Saville, Tenancy Services Officer and Keith Wortley, Surveyor
Outcome of inspection:
Caretaking/ Ground Maintenance:
11-19A: Broken furniture and bike left by bin area, will send block letter for removal and send across to bulk if not removed within 14 days.
25-29A: Items/ pink rubbish sacks left on first floor drying room. Garden has toys and broken furniture left around edge by alley pathway. Also, communal corridor on ground floor has rubbish/ toys left, will send block letter for removal and send across to bulk if not removed within 14 days.
Repairs:
25-29A: Planter has been removed and hinges left out front, hazard to those walking past, raised.
Tenancy:
Only issues with items in communal areas, see above for actions taken.
Other Issues:
No other issues.
Cluny House
Inspected on:
3rd October 2024
Inspection carried out by:
Phoebe Baker – Tenancy Officer, Ian Mansfield – Estate Services Caretaker, and Dean Howell - Surveyor
Outcome of inspection:
Caretaking:
- Stairwell and communal landings require sweeping.
- Rubbish bags by the 2nd floor chute-Phoebe to also investigate perpetrator.
- Spillage of urine on 3rd floor landing.
- Carpet by St Lukes bin area requires removing.
- Lift requires cleaning.
- Communal garden requires litter picking.
Repairs:
Pigeon netting ripped in reoccurring place-Dean to raise, Phoebe to send block letter and investigate perpetrator.
Tenancy:
Bulk and rubbish bags outside several properties-Phoebe to contact.
Grounds Maintenance:
No issues.
Cokefield Avenue
Inspected on:
3rd September 2024
Inspection carried out by:
Phoebe Baker – Tenancy Officer, Councillor Berry, and Clive Schwarz - Surveyor
Outcome of inspection:
Caretaking:
- Rear alleyway has bulk present-Estate Services to remove.
- Rear alleyway has overgrowth from communal and private gardens causing an obstruction-Grounds Maintenance to remove.
- Old garage site is overgrown-Estate Services to inspect for works.
Repairs:
Nothing to raise.
Tenancy:
Nothing to raise.
D
Danbury Close
Dane Street
Inspected on:
26th September 2024
Inspection carried out by:
Thomas Hare, Tenancy Officer
Outcome of inspection:
Caretaking & Grounds Maintenance:
2-8 – No lid on the recycling bin.
Repairs:
Nothing to raise.
Tenancy:
Nothing to raise.
Delaware Crescent
Inspected on:
23rd October 2024
Inspection carried out by:
Lisa Gillies – Tenancy Officer, and Clive Schwarz - Surveyor
Outcome of inspection:
Caretaking & Grounds Maintenance:
81-91: Front of the building – bushes and grass needs cutting and ivy needs removing from the front door – raised to Estates & Property Services.
57-67, 45-55: Front of the block – grass needs cutting and tree needs cutting back – raised to Estates & Property Services.
57-67, 45-55: Back of the block – communal pathways need cutting back and garden needs weeding - raised to Estates & Property Services.
21-31: Back of the block – bulk items dumped – raised to Estate Services.
21-31: External drying area & communal pathways need weeding – raised to Estate services.
Repairs:
Block 5-7 - Nosing on 3 steps in communal stairwell – surveyor to book repair.
Tenancy:
69-79: Overgrown garden – Raised with HSO and Mattress dumped in garden – referred to relevant team to contact the resident.
45-55: Ground floor – overgrown tree – raised with Tenancy Team.
Delaware Road
Inspected on:
11th October 2024
Inspection carried out by:
Lisa Gillies – Tenancy Officer, Clive Schwarz – Surveyor, Alex Chapman – Caretaker, Steve - Caretaker
Outcome of inspection:
Caretaking & Grounds Maintenance:
88-118: Communal stairwells need sweeping – reported to Estates.
51-59: Top floor – bulk items stored – reported to Estates, End right hand side of block – garden overgrown – reported to Estates, Rear of block – garden waste & wood dumped – reported to Estates & Property Services.
65-81: Back of block – bulk garden waste from grounds maintenance by the sheds need removing, and weeding & trees need cutting back – reported to Estates & Property Services.
14-20: Back of block – bulk garden waste from grounds maintenance by the sheds need removing – reported to Estates & Property Services.
22-32: Rear external area to the block - garden area - brambles/weeds need clearing to the back of the properties and the communal pathway to the gardens - Reported to estates and property services.
42-48, 159-161a: Communal area to the rear of the block - garden area - communal pathways need weeding - Reported to estates and property services.
42-48: Two gardens maintained by grounds maintenance need cutting back - Reported to estates and property services.
Repairs:
88-118: Main Entrance Door – External light outside not working - surveyor to book in repair.
130-160: All electrical sockets in communal hallways to be removed – repair to be raised by surveyor.
130-160: Refuse bin door needs replacing as no door at present – repair already raised.
174-196: Main entrance door not working – repair already raised.
Tenancy:
51-59: End right hand side of block – garden overgrown – tenant to maintain.
65-81: Private garden– bulk items dumped & small metal pole needs removing – tenant to maintain & in the process of clearing.
65-81: Top floor communal landing– bulk items stored – residents contacted by tenancy team.
14-20, 65-81: Rear communal door – constantly wedged open – tenancy looking into if a lock repair was carried out and keys given to residents.
34-40, 174-196: Top floor communal landing – bikes stored.
159-161a: Overgrown garden - Tenancy team to ascertain garden responsibility
Dunster Avenue
Inspected on:
10th December 2024
Inspection carried out by:
Jamie Cooper– Tenancy Officer – Michelle Griffith – Surveyor – Estate Services
Outcome of inspection:
Caretaking & Grounds Maintenance:
Nothing to raise.
Repairs:
Nothing to raise.
Tenancy:
- There is a car parked outside on the grass verge that needs a PNC check.
- There were bin bags outside the front main entrance door of the block and there were two children’s scooters inside the block on the ground floor.
- There were items being stored in the drying room upstairs, mainly bin bags.